All fresh produce is 100% organic certified and fully traceable. Anything we can’t supply from our croft comes from organic wholesalers and certified growers. Nothing is air freighted.

Some items, like local honey, can’t be organic because bees forage over wide areas and it isn’t possible to verify where they’ve been.

As for meat, unfortunately we don’t have a local organic abattoir, so our animals can’t be sold as organic meat. However, they are raised to the same standard of care. Other meat we supply comes from farms we know and trust.

Box contents depend on the season, what’s growing on our croft, and other organic farms. Contents are published weekly (usually Friday evening) but may change at the last minute due to availability or quality. Log in to your account to see upcoming boxes.

In addition to our veg boxes, we offer a range of extras such as fruit, bread, coffee, eggs & dairy, juice, kitchen cupboard items, oat milk and ferments. We also sell meat and unique ‘From the Croft’ items like dried flowers, willow baskets, wool, and plants.

Yes - you can tailor your box to your preferences using the likes/dislikes menu in your account. Swaps can be made manually or automatically. Automatic swaps match similar value (but not necessarily weight), while manual swaps may be higher, lower, or the same value, with any cost difference added to your bill. You can also build your own box by adding items to your basket (minimum spend £25).

Future box contents are visible when logged in. Amounts are usually similar to those listed on the website. If not logged in, the current week’s box shows from Monday until the next week’s contents are published (usually Friday evening).

Make sure you’re logged in. If they still don’t appear by Friday night, contact us and we’ll check for website issues.

Our produce comes from our croft and other organic growers. The place of origin is shown on each product.

No - our veg boxes and croft products change with the seasons. Check the weekly box contents and product pages to see what’s currently available.

A small box usually suits 1–3 people. A medium/large box usually suits 2–4 people, but it depends on how many vegetables you eat.

You can order as often or as infrequently as you like. Just make sure all orders and changes are made before 11pm Sunday.

Log in to your account, select the weeks you want to skip in the holidays menu, and your box will restart on the dates you choose.

Highland Wholefoods, Inverness: Wednesday, 12pm until Saturday 5pm. They are open 9am–5pm (Thursdays 9am-6pm).

Black Isle Veg Boxes: Tuesday, 4pm until Saturday. If needed, boxes can be stored for 1–2 days in the fridge. Location details can be found here and they are on Google Maps. Orders are in the shed marked 'Organic Vegetables & Free Range Eggs’.

You can leave instructions in your account for a safe place to leave your veg box. Alternatively, you can redirect your box to a collection point or another address.

Please order for the following week and contact us. If possible, we’ll move your order to the current week.

Contact us to cancel the delivery, payment will be refunded minus any reasonable costs, if incurred. Alternatively, you can redirect the box to a friend, food bank, or sharing shed.

Yes - we deliver your veg in reusable boxes, to reduce waste. Please leave your empty box out on your next delivery day, and we will collect it.

Leave your empty box out on your next delivery day, and we will collect it. If you forget, you can return it the following week.

We try to keep packaging to a minimum. Here’s what you can do with it:

Paper bags and punnets: Recycle at home, or return clean with your box.
Egg boxes: Recycle at home, or return clean with your box.
Cooler packaging (wool liners/ice packs/polyboxes): Please return clean with your box.
Plastic bags: These should go in your soft plastic recycling or general waste bin.

Payment is taken after orders close on Sunday night. New payment cards may require verification, sometimes showing a £0 authorisation. The actual payment is processed after orders close.

Credits are applied for shortages, mistakes, or quality issues and can be used on future orders. Refunds can also be made to your payment card if preferred.

You can manage your delivery address, payment cards, and box preferences directly in your account dashboard.

Sometimes last-minute changes are needed due to availability or quality. We’ll substitute items with similar alternatives, and any changes are visible in your account.

Contact us for a no-quibbles credit. Missing items may be due to last-minute content changes - check your account for updates. Organic citrus fruit has no preservative coatings, so storing it in a fridge or cool place will extend shelf life.